Instructional Design
Learning designed around the task as it is actually performed, then built out into usable materials.
Aged Care · Disability Support · Trades & IT
Care, written the way it is practised.
Heera Moga — Instructional Designer and Resource Writer at CAQA, developing aged care, disability support, technical trades and information technology learning resources. Hands-on personal care work, a Master of Science in Information Technology and trade diplomas sit behind materials built to be practical, accessible and compliant.
Instructional Designer — CAQA
Master of Science in IT
Certificate III in Aged Care
Certificate III in Disability
Diploma in Plumbing
Diploma in Welding
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FoundationA Master of Science in Information Technology, a Bachelor of Science and trade diplomas beneath every resource he writes
CraftInstructional design and resource writing for aged care, disability support, technical trades and information technology
ReachHands-on personal care experience in residential and agency settings, carried through to the materials he writes for the VET sector
IDPractice to page
Professional Summary
Resources that hold up on the floor.
Heera Moga is a dedicated Instructional Designer and Resource Writer at CAQA, bringing aged care, disability support, technical trades and information technology together in the development of high-quality educational resources.
With a Certificate III in Aged Care and a Certificate III in Disability alongside advanced qualifications in IT, plumbing and welding, he creates practical, accessible and compliant training materials that meet the diverse needs of the vocational education and training sector.
Extensive hands-on experience as a Personal Care Worker shapes that writing: resources that reflect real-world practice in person-centred care, health and safety, infection control and support for people with complex needs.
In Practice
Where care work becomes a usable resource.
Core Expertise
Many disciplines. One standard of care.
The capabilities behind every resource that leaves his desk.
Learning Resource Writing
Plain, accurate writing that a trainer can teach from and a learner can follow.
Aged Care Content
Resources grounded in person-centred practice, and in the dignity, privacy and independence of the person being supported.
Disability Support Content
Materials covering support for people with complex needs, written with precision rather than sentiment.
Health, Safety & Infection Control
Manual handling, infection control and food safety carried into everyday procedure on the page.
Compliance-Aligned Assessment
Assessment materials shaped to current sector standards and compliance requirements.
Technical Trades Content
Plumbing and welding content written by someone who holds the diplomas behind it.
IT & Digital Literacy
Digital literacy and problem-solving threaded through resources, backed by postgraduate study in information technology.
“If a resource cannot be followed at the bedside, it is not finished.The Moga approach
The Practice
From the floor to the page
How a Moga resource comes together.
Now
Instructional Designer, CAQA
Aged care, disability support, trades and IT learning resources for the vocational education and training sector.
Ground
Start with the Practice
Every resource begins with the task as it is carried out in the workplace, not as it reads in theory.
Map
Meet the Requirements
Sector standards, compliance requirements and cultural competencies built in from the outset.
Write
Write it Plainly
Accessible language and clear sequence, with the documentation discipline learned from care records and banking.
Check
Hold it to the Standard
Accuracy, currency and confidentiality checked before anything reaches a trainer or a learner.
Improve
Keep it Current
Continuous improvement as sector practice moves — resources revisited rather than left to age.
Beyond the Desk
Service, ethics & foundation
ServiceVolunteering with Meals on Wheels since 2023, delivering meals and social connection to elderly and disabled community members
EthicsRespect for dignity, confidentiality, person-centred care, professionalism, advocacy and integrity — stated plainly and worked to
FoundationPostgraduate study in information technology, certificates in aged care and disability, trade diplomas, and current first aid, manual handling, food safety and infection control training
Let's collaborate
Learning resources that hold up
From aged care and disability support to trades and information technology — resources written from practice and built to comply.